061 - The Help Desk You Want to Use - Organize Chaos
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061 – The Help Desk You Want to Use

09 Dec 061 – The Help Desk You Want to Use

Posted at 19:23h in People, Productivity by

Last month, I switched two clients over to Groove for customer support.

Groove is a drop dead simple customer service tool. For your customers, it looks like a regular old email. For your company, features like private notes, smart filters, auto-responders, canned messages, and analytics make it an impressive tool for keeping customers happy.

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