Everyone loves waiting on hold, or sending an email off into the abyss and waiting for you to answer their simple question, right? Wrong! The simplest way to fend off common questions and help your customers find instant answers is a well built FAQ or knowledgebase....
Meetings can be massive time wasters. But, they can also help build a culture of accountability and drive progress if you do them right. For team meetings, I’ve been recommending Worklife. Worklife lets you create an agenda (a recurring one for regular meetings), track open items,...
Have you tried Upwork? It’s a marketplace for finding talent - developers, consultants, customer service reps, marketers - whatever you need. Just post your job and watch the proposals flow in. Upwork Need help picking the right person? Let me know....
I’m not talking about dating. I’m talking about games that scientifically work to improve your memory, creativity, language retention, or build other skills. Lumosity is addictive, and for under $10/mo you can invite 5 people to play. Lingvist is the most fun I’ve ever had learning a...
Faster than FaceTime. Simpler than Google Hangouts. You don't even need to sign up. Appear.in lets you instantly video chat with up to 8 people. Just create a link, share it, and you're ready to go! I like it so much, I might live stream Christmas...
Sales hack! First, find the person you're looking for on LinkedIn, or at least get their name and company URL. Then, use Find That Lead to figure out their email address. I like the Chrome Plugin. If it's not an instant match, you can copy all potential email...
Recommending a spelling & grammar tool makes me anxious. I'm sure my newsletters are riddled with errors. But not for long! Grammarly is a browser plugin that gives instant feedback as you type, calling out missing articles, improper use of words, incorrect spelling, and making other...
I usually prefer video chats, but when you have more than a few people dialing in from more than a few places, it can get messy. For those times, I use UberConference. You'll be up and running in less than a minute for free. No pins...
On holidays, it's easy to sit in bed and scroll through Instagram for hours. But on regular days, I'd like to start using my phone less. Moment makes it easier, by tracking your phone's use time and notifying you when you hit the limits you set....
Have you ever thought of working in another city? Check out Nomad List. You can filter hundreds of cities around the world by price, friendliness, internet speeds and more, until you pick the perfect place for a working escape....